In the event of an emergency situation, it is vital that you have confidence in your maintenance provider. The JCA team will respond to your issue quickly and effectively to ensure a positive resolution.
We appreciate the fundamental importance of responsiveness and we provide our clients with the assurance of a 24/7 help desk, staffed by a team committed to providing the highest levels of client care and attention. No matter what time you call, you can be confident that JCA will be there to support you. Our advanced help desk and transparent reporting of SLA adherence, means that our clients can always see our progress and performance.